Simple & transparent pricing
- We charge no membership or connection fees.
- The price per kWh from 1 June 2022 is 35p (VAT included).
- How is this calculated?
Simple: the combination of power and our fee is the tariff that you will pay per kWh.
A small fee is agreed on a case-by-case basis with our clients (i.e. local authorities, workplaces, etc.) on top of the per kWh power price that we are charged by the power provider.
EV charging point locator
At present we have live chargers at 300 sites across the UK
New partnerships for 10,000 chargers in 2021 with a further 30,000 chargers are expected to conclude next year.
Our electric vehicle charging locator gives you an indication of where you can find us near you.
Watch this video on how to use a Connected Kerb charging point.
You need your own cable with a Type 2 connector.
Account balance and charges can be viewed in the app menu, under “Balance” and “Charging History”, respectively.
The charging speed is 7kW or 22kW.
Our 7kW chargers can take on average 9-10 hours to fully charge, while our 22kW will take around 4-5 hours.
Please call our customer support at 0800 0291 696 or via email at email@example.com, we will be happy to assist. Most problems encountered can be fixed remotely.
- Please note that many of our charging points are not EV dedicated bays. These decisions are made by our clients, i.e. local authorities.
- However, we welcome feedback and monitor bays being occupied to share the information with the councils who can in turn decide to block these bays to petrol or diesel cars.
- Please call us at 0800 0291 696 or email us at firstname.lastname@example.org to report any occurrence.
Please call our customer support at 0800 0291 696 in the first instance with the charging point number and a picture, if possible. We will be happy to assist.
You will have used RFID cards, more commonly known as a swipe card, many times before such as when entering hotel rooms or maybe a place of work. Supermarket store cards are also RFID cards. If you have one, just register it via the Connected Kerb app. Follow these easy steps to register and assign your own card to your account.
Registered RFID cards can then be used to initiate a charge at any of our charging points which is particularly useful when you might have no service on your phone to use our app, such as in an underground car park.
You can only top up through the Connected Kerb app which we encourage you to use for all your charging needs in order to get the best charging experience.
RFID cards can be requested by clients / employers for their staff/employees.
Go to “Menu” in the app, top left corner, go to RFID Cards and disable your lost card. You can then self-register an RFID card in the same menu.
Tap drop down menu icon, top left corner of the app, then tap your account name, scroll down and tap “Remove account”.
We would be sorry to see you leave and always welcome feedback. Please do not hesitate to call us at 0800 0291 696 or email us at email@example.com.
You can visit this page: https://airly.org/map/en/